Case Study: Shopping Centre Portfolio

Trigion Security has grown its Shopping Centre Portfolio with the award of a new contract in what is rapidly becoming a specialist field for the company. The Orchards Shopping Centre run by Managing Agents Montague Evans became a Trigion contract in January of this year.

The contract see's Trigion deliver 24/7 manned guarding services to this busy town centre complex, open to guests 7 days a week. Traditional guarding with a real focus on customer service is the backbone to the service, with CCTV monitoring and the implementation and maintenance of a range of electronic solutions such as cameras and access control systems, implementing the overall service and adding extra levels of security to the Centre.The award comes on the back of the provision of cleaning services to the Centre which is delivered by our sister company Facilicom Cleaning. Collectively we now offer the client a bundled service at great value for money.

Debbie Carey, MJ Mapp Centre Manager at The Orchards says:

"Trigion's sister company Facilicom were appointed to clean our Shopping Centre some years ago, and deliver a reliable, proactive and flexible service. They have developed a great relationship with our team and have grown to understand our culture, our expectations and our Retailers. After being introduced to their Security division Trigion, we asked them to assist with relief cover. The response was immediate, seamless and excellent. The Officers provided were first class with excellent support. Facilicom later tendered for and won the Security contract and now offer a truly bundled service delivering to our guests the best in Customer Service.  I'd thoroughly recommend them"